Shipping Policy

At 【请替换：店铺名称】, we strive to deliver your order as swiftly as possible. All orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will begin processing on the next business day.

Please be aware that during peak periods or holidays, shipping times may be extended. We appreciate your understanding and patience.

Where We Ship

We currently ship within the United States. If your shipping destination is not available at checkout, please contact our customer support at 【请替换：客服邮箱】 and we will assist you.

Order Processing & Shipping Time

Processing time: 1-3 business days
Shipping time: 7-12 business days

Note that shipping times begin once your order has been shipped, not when it is placed. Delivery times may be affected by weather, carrier delays, or other factors beyond our control.

Shipping Costs

Shipping fees are calculated based on your shipping address, the selected shipping method, and the size and weight of your order. These fees will be displayed at checkout for your review before purchase.

Order Tracking

After your order ships, you will receive a shipping confirmation email containing your tracking number. Tracking information may take 24-72 hours to update with the carrier.

Return Policy

We accept returns within 14 days of delivery. Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect. Please contact us at 【请替换：客服邮箱】 to initiate a return.

Refunds

Refunds are processed within 5-10 business days after we receive and inspect your returned item.

Order Cancellations

Orders can be cancelled within 24 hours of placement. Please contact us promptly at 【请替换：客服邮箱】 if you wish to cancel your order. Once processing begins, cancellations may not be possible.

Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please notify us within 7 days of delivery with your order number and photos if possible. We will work to resolve the issue quickly.

Shipping Issues

Please ensure your shipping address is accurate before completing your purchase. We cannot change the shipping address once the order is shipped. Additional shipping charges may apply for reshipment due to incorrect or incomplete addresses.